Shipping Policy
We offer worldwide shipping on all orders with as minimal packaging as possible. All orders are shipped from our Lagos Studio using DHL. Check the services below for more details.
Domestic Shipping
LAGOS STANDARD
7-10 Work Days after order. Fridays Only (₦5,000)
LAGOS EXPRESS
2-4 Work Days after order (₦30,000)
LAGOS PICKUP
Minimum 7 Work Days after order. Fridays and Saturdays Only. Unable for Express Delivery (Free)
NATIONWIDE STANDARD
10-14 Work Days after order (₦12,000)
Free delivery on all orders over ₦350,000
Kindly note that work days are Mondays to Fridays, and the count starts the day after your order is placed.
International Shipping
REST OF AFRICA
12-15 Work Days after order (₦35,000)
EUROPE & UNITED KINGDOM
12-15 Work Days after order (₦45,000)
CANADA & UNITED STATES
12-15 Work Days after order (₦55,000)
REST OF THE WORLD
12-20 Work days (₦60,000)
Return & Exchange Policy
We want every Desirée Iyama piece to bring you joy and confidence. If something isn’t quite right, please see our return and exchange guidelines below:
• Returns are accepted within 3 days of purchase or delivery.
• Items must be in their original condition — unworn, unwashed, with tags intact, and no stains, tears, or damage.
• For in-store purchases, the tag must remain attached to be eligible for a return or exchange.
Exchanges:
• In-store: Exchanges are accepted within 3 days, provided the item is in its original state and the tag is still attached.
• Online: Exchanges may be possible only if the desired size or item is available at the time of request.
We strongly encourage customers to use the size guide provided and select their correct size when shopping.
For International Orders:
Customers are responsible for all return shipping fees, customs duties, and any applicable charges.
To start a return or exchange, please contact our customer care team with your order number and reason for the request.
Thank you for choosing Desirée Iyama — joyful, feminine, and boldly made for you.








